Highly likely to get more calls to a 0845 number
The UK insurance sector accounts for roughly 10% of total UK expenditure and is a crucial contributor to the UK economy after the public, banking and manufacturing industries.
Many UK insurance companies use 0845 telephone numbers as the main point of contact for consumers including, Direct Line, AXA and Liverpool Victoria to name a few.
But why do these organisations use 0845 telephone numbers?
There are many reasons; here are 7 of them:
1. They can choose a highly memorable number that’s easy for their potential customers to remember, such as 0845 520 2222.
2. They’re highly likely to get more calls. 0845 numbers are now totally free to phone for 14 million BT residential customers who are on an Anytime/Evening & Weekend call plan.
3. They can control where they want to receive calls (especially out of hours and in an emergency). They can reroute calls to their 0845 number to any UK landline easily via the web/phone.
4. They can get online call statistics on their 0845 numbers. They can see the location of callers, busy periods and the time taken to answer calls and a whole lot more.
5. 0845 numbers are for life. Companies can take them with them if they relocate.
6. They can attract more business outside of their area – with an 0845 number they won’t be judged on their location.
7. It’s possible to record all inbound calls to their 0845 numbers to help meet their legal requirements.
With these reasons in mind it’s clear why an 0845 number have become the UK’s most popular business phone number in the 13 years that they have been available.
With insurance being the competitive field that it is it is important to make sure that you keep abreast with any technology that can make your business more attractive to your customers. 0845 numbers along with 03 number easily fill this gap and give your company the option to move location without loosing your well marketed number.
Discussion Area - Leave a Comment